Privacy Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA WEBSITE

in accordance with Article 13 of EU Regulation 2016/679).

This page describes how the website is managed, with reference to the processing of personal data of users who consult it. This information is provided pursuant to art. 13 of the European Regulation no. 679/2016 ("GDPR") to individuals who interact with the web services of the site of ANTIQUA HOTELS GROUP SRL VIA CAV. FRANCESCO DE STEFANO, 15 -97100 RAGUSA (RG) email: This email address is being protected from spambots. You need JavaScript enabled to view it., accessible electronically from the address: www.villadellaurohotel.com corresponding to the home page of the company's official website.

BROWSING DATA

Computer systems and programs used to operate the website collect certain personal data, the transmission of which is implicit in the use of Internet communication protocols (e.g. IP addresses or domain names of the computers used by users who connect to the website, URI - Uniform Resource Identifier - addresses of the resources requested, time of the request, method used to submit the request to the server, size of the file obtained in response, numeric code regarding the status of the response given by the server - successful, error, etc. - and other parameters relating to the user's operating system and computer environment). Although this information is not collected to be associated with identified interested parties, by its nature it could, through processing and association with data held by third parties, allow users to be identified.

DATA VOLUNTARILY PROVIDED BY THE USER

No provision of personal data by the user is required in order to consult the website.
However, any contacts with ANTIQUA HOTELS GROUP SRL, through social networks or the optional, explicit and spontaneous sending of messages through the site, entail the subsequent acquisition of the address, including e-mail, of the sender or the relevant telephone number, necessary to respond to requests, as well as any other personal data included in the relevant communications. This data will be used solely for the purpose of responding to the user's request and may be communicated to third parties only if necessary for this purpose.

PURPOSE OF TREATMENT

The navigation data are used for the sole purpose of obtaining statistical information, not associated with any user identification data, on the use of the website and to check its correct functioning. They are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes to the detriment of the Website.

The data provided voluntarily by the user will be processed, exclusively, in order to respond to the performance of a contract to which you are a party or the execution of pre-contractual measures taken at your request, or to provide, administer and manage all the products/services requested, providing where necessary the relative invoicing, sending of service communications and assistance, in accordance with this Policy and the specific "Privacy Information" provided when subscribing to individual services.

LEGAL BASIS FOR PROCESSING

I trattamenti vengono effettuati per legittimo interesse del Titolare, più precisamente: - gestire i reclami ed i contenziosi, recuperare i crediti, prevenire frodi e attività illecite;
- esercitare i diritti e tutelare gli interessi legittimi del Titolare, ad esempio il diritto di difesa in giudizio;
- promozione delle proprie attività commerciali

PROCESSING PROCEDURES

Data processing is based on the fundamental principles appropriate to the security standards imposed by law. The Data Controller guarantees the security, confidentiality and protection of the personal data it comes into possession of, at any stage of the data processing process. The data processing will be carried out by the staff appointed by ANTIQUA HOTELS GROUP SRL with procedures, technical and computer tools suitable to protect the confidentiality and security of your data.
The processing of personal data is carried out by means of the operations indicated in art. 4 point 2) of the "Regulations" and precisely: collection, recording, organisation, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, diffusion or any other form of making available, comparison or interconnection, limitation, deletion or destruction, including the combination of two or more of the above activities.

OBLIGATORY OR OPTIONAL NATURE OF CONFERMENT

No provision of personal data by the user is required in order to consult the website.
The interested party may refuse to provide the Data Controller with his navigation data. To do so, he/she must disable cookies by following the instructions provided by the browser in use. Disabling cookies may worsen navigation and enjoyment of the website's functions.
For the processing of data provided voluntarily, your consent is not required, since the processing is necessary for the performance of a contract to which you are a party or for the performance of pre-contractual measures taken at your request (art. 6, paragraph 1, lett. b) of the Regulations), as well as, where applicable, to comply with a legal obligation (art. 6, paragraph 1, lett. a) of the Regulations). Therefore, failure to provide them may compromise the processing of your request in whole or in part.

NOTICE TO THIRD PARTIES

The Data Controller, as part of its activity and for the purposes indicated above, may make use of services provided by third parties who operate on behalf of ANTIQUA HOTELS GROUP SRL and according to its instructions, as data processors. These are subjects who provide processing or instrumental services (e.g. consumer service, computer services for the operation of the website). A complete and updated list of the subjects appointed as data processors is available by contacting one of the contacts listed below.

DATA TRANSFER TO THIRD COUNTRIES OR INTERNATIONAL ORGANISATIONS

Data will in no way be transferred to third countries outside the EU or international organisations.

STORAGE TIME

The data controller stores navigation data for the time necessary to obtain anonymous statistical information on the use of the website and to check its correct functioning. At present, data are not stored. The Data Controller will process the data, voluntarily provided by the user, for the entire duration of the services requested and will keep them for the following 10 years for the purpose of completing administrative activities, as well as for the time necessary to fulfil legal obligations.

PRESENCE OF AN AUTOMATED DECISION-MAKING PROCESS

The Controller does not carry out any processing consisting of automated decision-making processes.

RIGHTS OF THE DATA SUBJECT

With reference to Articles 15 - right of access, 16 - right to rectification, 17 - right to erasure, 18 - right to restriction of processing, 20 - right to portability, 21 - right to object, 22 - right to object to automated decision-making of GDPR 679/16, the data subject may exercise his or her rights either by writing to the Data Controller at the contact details below, or by email, specifying the subject of his or her request, i.e. the right he or she intends to exercise, attaching a photocopy of an identity document attesting to the legitimacy of the request.

REVOCATION OF CONSENT

With reference to Article 6 of GDPR 679/16, the data subject may withdraw consent at any time.

FILING A COMPLAINT

The data subject has the right to lodge a complaint with the supervisory authority of the state of residence.

HOLDER OF THE TREATMENT

The identification details of the Data Controller are as follows: ANTIQUA HOTELS GROUP SRL VIA CAV. FRANCESCO DE STEFANO, 15 -97100 RAGUSA (RG) email: This email address is being protected from spambots. You need JavaScript enabled to view it.